At jl bgc, your privacy matters. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold as a data subject under Philippine law.
Six core principles that define how jl bgc handles your personal information.
jl bgc uses SSL/TLS encryption on every connection, secure data storage with access controls, and regular security audits to ensure your personal information is protected against unauthorized access at all times.
jl bgc does not sell, rent, or trade your personal data to third-party marketers or advertisers. Your information is used solely for the purposes described in this Privacy Policy and for no other commercial purpose.
Under the Data Privacy Act of 2012 (RA 10173), you have the right to access, correct, and request deletion of your personal data. jl bgc provides clear channels to exercise all of these rights without unnecessary barriers.
We collect only the personal data that is strictly necessary for account management, identity verification, payment processing, and regulatory compliance. We do not collect data beyond what is needed to operate the jl bgc platform.
This Privacy Policy is written in plain, accessible English so every jl bgc player — whether based in BGC, Makati, Cebu, or Davao — can clearly understand how their data is handled. No hidden clauses, no confusing legal jargon.
jl bgc processes all personal data in full compliance with the Data Privacy Act of 2012, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy ("Policy") describes how jl bgc ("jl bgc", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "Player", "User") who access or use the jl bgc online gaming platform, accessible at jl-bgc.app and its associated mobile applications and subdomains (collectively, the "Platform").
jl bgc is committed to protecting the privacy and personal data of all its users. This Policy has been prepared in accordance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the relevant issuances of the National Privacy Commission (NPC) of the Philippines.
This Policy applies to all personal data collected through the Platform, including data provided during registration, KYC verification, financial transactions, customer support interactions, and general use of the Platform's features and services. It should be read together with our Terms & Conditions, which are incorporated herein by reference.
For the purposes of the Data Privacy Act of 2012 and this Policy, jl bgc acts as the personal information controller (PIC) in respect of the personal data it collects and processes through the Platform. As PIC, jl bgc determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
jl bgc has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with applicable data protection laws and this Policy. Contact details for the DPO are provided in Section 15 of this Policy.
jl bgc collects personal data that is necessary for the operation of the Platform, the provision of gaming services, and compliance with applicable legal and regulatory obligations. The categories of personal data we collect include the following:
The table below summarizes the main data categories and their primary purposes:
| Data Category | Primary Purpose | Legal Basis |
|---|---|---|
| Identity Data | Account registration, KYC verification, age verification | Legal obligation, contractual necessity |
| Contact Data | Account management, notifications, support | Contractual necessity, legitimate interest |
| Financial Data | Payment processing, AML compliance, withdrawal verification | Legal obligation, contractual necessity |
| Gaming Activity Data | Service delivery, responsible gaming monitoring, dispute resolution | Contractual necessity, legal obligation |
| Technical Data | Platform security, fraud prevention, service improvement | Legitimate interest |
| Communications Data | Customer support, complaint handling, quality assurance | Legitimate interest, legal obligation |
jl bgc collects personal data through the following means:
The majority of personal data we hold is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or update your account profile. You are responsible for ensuring that all information you provide to jl bgc is accurate, current, and complete.
When you access and use the jl bgc Platform, certain technical data is collected automatically through cookies, web beacons, log files, and similar technologies. This includes your IP address, device information, browser type, pages visited, and session duration. This data is used primarily for security monitoring, fraud prevention, and improving the user experience.
jl bgc may receive personal data about you from third parties in limited circumstances, including:
jl bgc processes your personal data only where there is a lawful basis for doing so under the Data Privacy Act of 2012. The primary purposes for which we process your personal data, and the corresponding legal bases, are as follows:
jl bgc does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and only to the extent necessary for the stated purpose:
jl bgc engages third-party service providers who process personal data on our behalf as personal information processors (PIPs) under the DPA. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support platform providers, and fraud detection services. All PIPs are bound by data processing agreements that require them to process personal data only on jl bgc's instructions and in compliance with applicable data protection law.
Certain technical data (such as session tokens and game activity logs) may be shared with our licensed game providers for the purpose of delivering game content and resolving game-related disputes. Game providers are contractually prohibited from using this data for any purpose other than service delivery.
jl bgc may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Philippine National Police (PNP), the National Bureau of Investigation (NBI), or other competent authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, restructuring, or sale of all or part of jl bgc's business, personal data held by jl bgc may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
jl bgc retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years after closure | AML / regulatory requirement |
| Financial Transaction Records | 10 years from transaction date | AMLA record-keeping obligation |
| KYC Documents | Duration of account + 5 years after closure | PAGCOR / AML compliance |
| Gaming Activity Logs | 5 years from date of activity | Regulatory compliance, dispute resolution |
| Customer Support Records | 3 years from last interaction | Legitimate interest, legal claims |
| Technical / Log Data | 12 months from collection | Security and fraud prevention |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of consent |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with jl bgc's data disposal procedures. Where data is anonymized, it may be retained indefinitely for statistical and analytical purposes as it can no longer be linked to an identifiable individual.
jl bgc implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
jl bgc uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain session security, analyze Platform usage, and support fraud prevention efforts. A cookie is a small text file placed on your device when you visit the Platform.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, please note that disabling strictly necessary cookies may impair the functionality of the jl bgc Platform and prevent you from accessing certain features, including your account.
jl bgc does not use third-party advertising cookies or tracking pixels for the purpose of serving targeted advertisements on external websites.
The jl bgc Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. jl bgc does not knowingly collect personal data from individuals under the age of 21.
Age verification is conducted as part of the KYC process for all registered accounts. Where jl bgc discovers or has reasonable grounds to believe that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, all data collected will be securely deleted, and any deposited funds will be returned to the source payment method following verification.
If you are a parent or guardian and believe that your child has registered on the jl bgc Platform, please contact our support team immediately so that we can take appropriate action.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by jl bgc. You may exercise any of these rights by contacting our Data Protection Officer using the details in Section 15.
You have the right to request a copy of the personal data jl bgc holds about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interest.
You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
If you believe jl bgc has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
You have the right to be informed of any personal data breach that is likely to result in a high risk to your rights and freedoms, without undue delay.
jl bgc will respond to all data subject requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, and you will be notified of the extension and the reason for it.
In the course of operating the jl bgc Platform, your personal data may be transferred to and processed in countries outside the Philippines, for example where our cloud hosting providers or game technology partners maintain data centers. jl bgc ensures that any such cross-border transfers are carried out in compliance with the Data Privacy Act of 2012 and the NPC's rules on cross-border data flows.
Specifically, jl bgc ensures that personal data transferred outside the Philippines is protected by appropriate safeguards, which may include contractual clauses approved by the NPC, binding corporate rules, or transfers to countries that have been assessed as providing an adequate level of data protection.
The jl bgc Platform may contain links to third-party websites or services, such as payment provider portals (GCash, PayMaya) or game provider interfaces. This Privacy Policy applies only to the jl bgc Platform and does not cover the privacy practices of any third-party websites or services. jl bgc is not responsible for the content or privacy practices of third-party sites and encourages you to review the privacy policies of any third-party services you access.
jl bgc reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jl bgc will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.
The most current version of this Privacy Policy will always be available on this page, with the "Last Updated" date at the top reflecting the date of the most recent revision. Your continued use of the Platform after any changes have taken effect constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jl bgc, please contact our Data Protection Officer using the details below. All data subject requests and privacy-related enquiries will be handled by the DPO's office.
Your personal data is protected every step of the way. From your first deposit via GCash to your latest slot session — jl bgc keeps your information safe, secure, and strictly private.
Must be 21 years or older to register and play. Please gamble responsibly.